At True Ambition we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the services listed. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years.
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hair style, colour formula codes, how you like your coffee and who your favourite stylists are.
We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.
We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time. Appointment ratings and reviews After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.
We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise, but within the salon the computer is password protected.
You may contact us to:
Alternatively for more information please contact Jennifer Roberts.
Thanks Jen for being so patient with me I hate having my haircut and Jen has made it less painful and love the sunday opening hours!!
Loved my hair and the massage chairs were the best thanks so much! See you soon
Amazing graduation hair by Stella Thanks
Probably the best hairdressers ive been to, warm and cosy place with the friendliest of staff and the best refreshment list you have ever seen, loved the hair too, will be back
Visited True Ambition Four Oaks yesterday for the first time for my daughters hair, which she didn't want to have cut as she wanted to keep her long princess hair, Jenny put her at ease immediately and treated her like a princess and she left very happy, will be back soon!!
Cut and Blowdry today with NIKKI, loved the cut and very friendly staff, that make you feel at ease, advice given when asked and I will be returning again thanks xx
My son hasn't been to the hairdressers in months, ive been trimming it myself, but Tash was amazing, she put up with Joshuas crying and initial tantrums and coaxed him with chocolate coins.
Massive thanks to Jen for doing my wedding hair and bridesmaids, it all looked amazing...
Ive been a regular since the New Oscott salon opened and Jen always looks after me! my son has even started getting his hair cut and loves the car, and is always made a fuss of and put at ease.
I contacted the salon on Thursday to get a last minute appointment on the Friday, they managed to get me in and they did an amazing job! It was so relaxing and friendly and I was super happy with my hair.
So pleased with my hair! Thanks for sorting the mess out Kim. You're the best xx
Great salon!!! Kim took time to do a full consultation before colouring my hair. I love both the colours chosen and the cut Kim gave my hair too. This is salon has a lovely relaxing atmosphere, friendly professional staff, good coffee and up to date magazines too. Definitely my new hair salon.
I love my new hair. Thank you so much! My kids always have their hair cut there.
Let down at last minute by my usual salon for hair up for both myself and my daughter for a big wedding. Nothing was too much trouble on the morning, and both hair styles lasted all day and night, looked fantastic and reasonably priced! We couldn’t have been happier! Thank you True Ambition!